Due to COVID-19, our store operations and services have been impacted.
We are currently experiencing some product replenishment issues and we no longer allow any pick-ups from our Somersby warehouse. We are only sending orders by delivery.
While our team are working hard to ensure that our products stock levels are replenished, unfortunately due to the delay from our overseas suppliers and the global impact of COVID-19 we are currently experiencing some delays with receiving stock from a few of our suppliers which means some products aren’t available at present.
Due to the high volume of parcels in the Australian postal network we are working closely with our freight team to ensure there are no delays with your deliveries. However, there may be possible delays of 1-2 days on top of the expected delivery times.
If your order has exceeded the delayed time frame, we ask that get in touch with our friendly Customer Support Team.
We appreciate your patience during this time.
Need to contact us:
- Email: firstname.lastname@example.org
- Online Chat: The yellow ‘Chat with us’ window will pop up on the bottom right corner of your screen.
- Facebook: https://www.facebook.com/CoopsAndCages
- Phone: 02 4340 4200
How Can I Get More Information?
If you need any further information on stock levels or delivery delays and time frames please feel free to contact us.